Accessibility Statement

General

Rafamko is committed to diversity, equity and inclusion, and strives to improve customer experience, including by ensuring that our website and services are accessible to customers of all abilities. Rafamko has and continues to invest a significant amount of time and resources to help ensure that our website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users.

Accessibility on this Website

Rafamko makes Web Accessibility Widget available on our website which is powered by a dedicated accessibility server. Use of this Widget can improve website access for some users, particularly related to certain types of disabilities. The software allows Rafamko to constantly improve our compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The accessibility menu can be enabled by clicking the accessibility menu link that appears in our footer section on most pages. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

To optimize the digital experience for all of our customers, Rafamko continues our efforts to constantly improve the accessibility of our site and services and we strive to meet the online accessibility standards recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines (WCAG) 2.1.

In an ongoing effort to continually improve and remediate accessibility issues, we regularly scan rafamko.com with UserWay's Accessibility Scanner to identify and fix each accessibility barrier on our site. Despite our efforts to make all pages and content on rafamko.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Assistance

If you are experiencing difficulty with any content on rafamko.com or require assistance with any part of our site because of your particularly disability or because you are having difficulty in accessing or navigating any part of our website because of your particular disability, please contact us during normal business hours as detailed below and we will be happy to assist. The contact information below is not to be used for sales or product information, but is to be used for help using, understanding, and/or navigating our website and information set forth on the website. Other pages and/or links within our website may contain other telephone numbers to assist with sales, service, product information, accounts, or other aspects of our business.

If you wish to report an accessibility issue, have any questions or need assistance, please contact Rafamko as follows:

Email: [email protected]